MasterCoin Privacy Policy

Last Updated: 17 July 2018

Table of Contents

Who this statement applies to and what it covers

This Statement applies to individuals who use any website, application, including mobile application, product, software or service of ours that links to this Statement (these are called our “Services”)

MasterCoin provides information solutions and our Services are not aimed at children under 18 years old.

Depending on the Service, we may provide additional or different privacy statements or notices for specific interactions you have with us or to highlight how we use your personal information for specific Services.

Within our Services, there may be links to third-party websites or applications. We are not responsible for the content or privacy compliance of third party websites or applications. You should check those websites or applications for their privacy statements and terms that apply to them.

 

Who we are

MasterCoin is a Malta based company specialised in Cryptographic Currency Services.

 

Sources of personal information

We collect personal information about you from your interactions with us, we obtain personal information from you:

  • Through your interactions with us and our Services, such as, when you purchase or use our Services, register for an event or request information.
  • Through your system/device and use of our Services. Our servers, logs and other technologies automatically collect system/device and usage information     to help us administer, protect and improve our Services, analyse usage and improve users’ experience.
  • Through cookies and similar technologies included on our Services.

 

What types of personal information we collect

The type of personal information we collect depends on how you are interacting with us and which Services you are purchasing or using.

In many cases, you can choose whether or not to provide us with personal information, but if you choose not to, you may not get full functionality from the Services.

The personal information we collect consists of the following:

  • Name and contact data, such as, first and last name, email address, and other similar contact data.
  • Account Credentials, such as, passwords and other security information for authentication and access.
  • Device information, such as, information about your device, such as IP address.
  • Usage information and browsing history, such as, information about how you navigate within our Services, your browsing history and which elements of our Services you use the most.

 

How we use personal information

This section includes details of the purposes for which we use personal information and also the different legal grounds upon which we process that personal information. We use personal information to provide and improve Services and for other purposes that are in our legitimate interests, as well as for compliance purposes. Further information is set out below.

  • Some laws require us to explain our lawful reason for processing your personal information. We process personal information about you on the basis that it is:
    necessary for the performance of a service, we will process your personal information in order to fulfil those Services.
  • Where you give us your consent: we only ask for your consent in relation to specific uses of personal information where we need to and, if we need it, we will collect it separately and make it clear that we are asking for consent.
  • For compliance with a legal obligation (e.g., to respond to a court order or a regulator)

You are welcome to contact us for further information on the legal grounds that we rely on in relation to any specific processing of your personal information.

How we use personal information

This section includes details of the purposes for which we use personal information and also the different legal grounds upon which we process that personal information. We use personal information to provide and improve Services and for other purposes that are in our legitimate interests, as well as for compliance purposes. Further information is set out below.

Some laws require us to explain our lawful reason for processing your personal information. We process personal information about you on the basis that it is:

  • Necessary for the performance and to provide you with Services.
  • Where you give us your consent: we only ask for your consent in relation to specific uses of personal information where we need to and, if we need it, we will collect it separately and make it clear that we are asking for consent.
  • For compliance with a legal obligation (e.g., to respond to a court order or a regulator)

You are welcome to contact us for further information on the legal grounds that we rely on in relation to any specific processing of your personal information.

 

Legitimate interests for use

We use personal information for a number of legitimate interests, including to provide and improve Services, administer our relationship with you and our business, for marketing and in order to exercise our rights and responsibilities. More detailed information about these legitimate interests is set out below.

  • To set up and administer your account, provide technical and customer support and send important account, subscription and Service information.
  • To administer our relationship with you and our business.
  • To personalize your experience with our Services. We may retain your browsing and usage information to make your searches within our Services more relevant and use those insights to target advertisingto you online on our websites and apps.
  • We may sometimes share your personal information across our Services so that we can make all of the Services we deliver to you more intuitive (e.g., rather than requiring you to enter the same data many times)
  • To contact you in relation to, and conduct, surveys or polls you choose to take part in and to analyze the data collected for market research purposes.
  • To display information you choose to post, share, upload or make available in chat rooms, messaging services, and community and event forums (including in community and event profiles) and information exchange.
  • For internal research and development purposes and to improve, test and enhance the features and functions of our Services.
  • To provide you with marketingas permitted by law
  • To meet our internal and external audit requirements, including our information security obligations.
  • To enforce our terms and conditions.
  • To protect our rights, privacy, safety, networks, systems and  property, or those of other persons.
  • For the prevention, detection or investigation of a crime or other breach of law or requirement, loss prevention or fraud.
  • To comply with requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, including where they are outside your country of residence
  • In order to exercise our rights, and to defend ourselves from claims and to comply with laws and regulations that apply to us or third parties with whom we work.
  • In order to participate in, or be the subject of, any sale, merger, acquisition, restructure, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings)

Where we rely on legitimate interests as a lawful ground for processing your personal information, we balance those interests against your interests, fundamental rights and freedoms.

 

How we share personal information

We share personal information within MasterCoin, with our business partners and third-party service providers, the person providing for your access to our Services (if that is not you) and in accordance with law. Our third-party service providers are not permitted to share or use personal information we make available to them for any purpose other than to provide services to us.

We share your information for the purposes set out in this Statement, with the following categories of recipients:

  • MasterCoin companies.
  • Business partners with whom we may deliver co-branded Services, provide content, or to host events, conferences and seminars.
  • Third parties that help us deliver Services or act on our behalf.
  • Third parties where we have a duty to or are permitted to disclose your personal information by law (e.g., government agencies, law enforcement, courts and other public authorities)
  • Third parties in order to participate in, or be the subject of, any sale, merger, acquisition, restructure, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), in which case we may disclose your personal data to prospective buyers, sellers, advisers or partners and your data may be a transferred asset in a business sale.
  • Third parties where reasonably required to protect our rights, users, systems and Services (e.g., legal counsel and information security professionals)
  • Any person you have asked us to share information with (e.g., if you upload information into a public forum it is shared publicly)

 

International transfers

MasterCoin is a Malta based organization and your personal information may be stored and processed outside of your home country, including in countries that may not offer the same level of protection for your personal information as your home country. We have measures in place to ensure that when your personal information is transferred internationally, it is subject to appropriate safeguards in accordance with data protection laws. Often, these include contractual safeguards.

MasterCoin has networks, databases, servers, systems, support around the world.  We collaborate with third parties like cloud hosting services, suppliers and technology support located around the world to serve the needs of our business, workforce and customers. We take appropriate steps to ensure that personal information is processed, secured and transferred according to applicable law. In some cases, we may need to disclose or transfer your personal information within MasterCoin or to third parties in areas outside of your home country, including to countries that have not been declared adequate for the purposes of data protection by the European Commission.

The areas in which these recipients are located will vary from time to time.

When we transfer personal information internationally, we put in place safeguards in accordance with applicable law (including Articles 44 to 50 of the EU General Data Protection Regulation)

 

How we secure personal information

MasterCoin takes the security of personal information seriously and we use appropriate technologies and procedures to protect personal information (including administrative, technical and physical safeguards) according to the risk level and the service provided.

We have an Information Security Officer in place, which is responsible for implementing secure data handling practices at MasterCoin.

Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed regularly and updated as necessary to meet the sensitivity of the personal information we handle, our business needs, changes in technology and regulatory requirements. We have implemented appropriate information security controls.

 

How long we keep personal information

MasterCoin has a Governance team that works  to implement policies and rules relating to the retention of personal information.

We calculate retention periods for your personal information in accordance with the following criteria:

  • The length of time necessary to fulfill the purposes we collected it for.
  • The length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations.
  • Any limitation periods within which claims might be made.
  • Any retention periods prescribed by law or recommended by regulators, professional bodies or associations.

 

Your rights

You may have rights under European and other laws to have access to your personal information and to ask us to rectify, erase and restrict use of, your personal information. You may also have rights to object to your personal information being used, to ask for the transfer of personal information you have made available to us and to withdraw consent to the use of your personal information. Further information on how to exercise your rights is set out below.

We will honor your rights under applicable data protection laws. You have the following rights under European laws and may have similar rights under the laws of other countries.

  • Right of subject access: The right to make a written request for details of your personal information and a copy of that personal information
  • Right to rectification: The right to have inaccurate information about you corrected or removed
  • Right to erasure (‘right to be forgotten’): The right to have certain personal information about you erased
  • Right to restriction of processing: The right to request that your personal information is only used for restricted purposes
  • Right to opt out of marketing.
  • Right to object: The right to object to processing of your personal information in cases where our processing is based on the performance of a task carried out in the public interest or we have let you know the processing is necessary for our or a third party’s legitimate interest
  • Right to data portability: The right to ask for the personal information you have made available to us to be transferred to you or a third party in machine-readable format
  • Right to withdraw consent: The right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the lawfulness of our use of your personal information prior to the withdrawal of your consent

These rights are not absolute and they do not always apply in all cases.

In response to a request, we will ask you to verify your identity if we need to, and to provide information that helps us to understand your request better. If we do not comply with your request, whether in whole or in part, we will explain why.

Cookies and similar technologies

MasterCoin and our third-party providers set and use cookies and similar technologies to store and manage user preferences, deliver targeted advertising, enable content, and gather analytic and usage data, for example. The use of cookies and other tracking technologies is standard across websites and apps through which information is collected about your online activities across applications, websites, or other services. More information about how we use cookies and similar technologies and how you can control and manage them is below.

What is a cookie?

A cookie is a small text file that is placed on a computer or other device and is used to identify the user or device and to collect information. Cookies are typically assigned to one of four categories, depending on their function and intended purpose: absolutely necessary cookies, performance cookies, functional cookies, and cookies for marketing purposes.

Types of cookies and why we use them

Absolutely necessary cookies: These cookies are essential to enable you to move around a website and use its features. Without these cookies, Services you have asked for cannot be provided.

Performance cookies: These cookies collect information about how you use our websites. Information collected includes, for example, the Internet browsers and operating systems used, the number of visits, average duration of visit, and pages viewed. These cookies only collect information in an aggregated format. Performance cookies are used to improve the user-friendliness of a website and enhance your experience.

Functionality cookies: These cookies allow the website to remember choices you make (such as your username or ID, language preference, or the area or region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages. They may also be used to provide Services you have asked for, such as watching a video or commenting on a blog. These cookies cannot track your browsing activity on other websites.

Targeting and advertising cookies: These cookies track browsing habits and are used to deliver targeted (interest-based) advertising. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information is shared with other organizations, such as advertisers.

Managing cookies

You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. If you choose to change your settings, you may find that certain functions and features will not work as intended on the Services. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.

We understand that you may want to know more about cookies. Here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preferences: www.aboutcookies.org  or www.allaboutcookies.org. Please click below for detailed information on how to disable and delete cookies in some commonly used browsers:

We use certain other tracking technologies in addition to cookies:

  • Web server & application logs: Our servers automatically collect certain information to help us administer and protect the Services, analyze usage, and improve userexperience. The information collected includes:
    • IP address and browser type
    • Device information including Unique Device Identifier (UDID), MAC address, Identifier For Advertisers (IFA), and similar identifiers we or others may assign
    • Device operating system and other technical facts
    • Pages visited and content viewed, stored, and purchased
    • Information or text entered
    • Links and buttons clicked
    • URLs visited before and after you use our Services

 

“Do Not Track” Signals

Some browsers transmit Do Not Track (DNT) signals to websites. Due to the lack of a common interpretation of DNT signals throughout the industry, we do not currently alter, change, or respond to DNT requests or signals from these browsers. We continue to monitor industry activity in this area and reassess our DNT practices as necessary.
 

How to contact us

If you have any questions, comments, complaints or suggestions in relation to data protection or this Statement, or any other concerns about the way in which we process information about you, please contact our team at contact@mastercoin.one.

Filing a Complaint. If you are not content with how MasterCoin manages your personal information, you can lodge a complaint with a privacy supervisory authority. In the European Economic Area, the relevant supervisory authority is the one in the country or territory where:

  • You are resident.
  • You work
  • The alleged infringement took place

A list of National Data Protection Authorities in the European Economic Area can be found here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
 

Updates to this statement

This Statement may be subject to updates. Any material future changes or additions to the processing of personal information as described in this Statement affecting you will be communicated to you through an appropriate channel. For example, we may place a prominent notice on a pro